FAQ_SYSTEM
Find answers to the most frequently asked questions about YOURCOMPANY services. If your question is not answered, don't hesitate to contact our team.
YourCompany is a platform that provides credit purchase, data package, and digital voucher services quickly and easily. You can make transactions directly through the website anytime and anywhere.
To buy credit or pay bills, follow these steps:
- Choose the credit product or bill payment you want.
- Enter the desired phone number/customer number.
- Select an available payment method.
- After payment is complete, credit will be automatically sent to the number you entered or bill payment will be immediately processed by the system.
We provide various payment methods, including:
- QRIS
- Virtual Account Bank Transfer
Transactions will be sent automatically within less than 5 minutes after successful payment. If there is a delay, please contact our customer service.
There are no additional fees for each transaction. However, for some payment methods, there may be admin fees charged by the payment service provider.
You can contact our customer service team through:
- Email: support@yourcompany.com
- Phone: 021-27938050
Successful transactions cannot be cancelled because our system works automatically. Make sure all information is correct before making payment.
We guarantee the security of your personal information with strict encryption systems and data protection. We will not share your information with third parties without your consent.
Yes, we regularly offer promotions and discounts for our loyal customers.